Welcome TO OUR HOTEL

Thank you for choosing Máre St. Clair Hotel at Isla Verde Beach for your stay. We hope you find your room in great condition and that it is clean and to your satisfaction. Please, contact us at the Front Desk if there is anything you need during your stay.

At Máre St. Clair Hotel, we are committed to improve our guest experience and to do so by continuous upgrades to our hotel facilities and services. We are currently fully renovating some of our rooms from the ground up. Therefore, you may encounter construction personnel around the property or hear them working on the rooms. We are very sorry for any inconvenience this may cause. The pool is closed until further notice.

Beach Gate will open daily from 7 am- 7 pm. Access to the Beach & Fitness Center will be by using your Room Keys (Electronic Key cards). Swimming Pool Area is CLOSED until further notice notice. Cueva Bistro Café opens daily from 7 am to 7:30 pm; Cielo Bar opens daily from 5 pm to 10 pm; Arena Beach Bar opens Thursday to Monday 11:00 am to 5 pm and Cala Pool Bar & Grill is CLOSED until further notice notice. Make sure you comply with our dress code which requires Cover-up, shoes & sandals in the lobby, restaurants, and all public areas.

There are a few changes in your service that we would like to make you aware of. NOTE: The following services are NOT available for Short Term Rental Guests from websites like AirBnB and other similar sites. These are only for regular Hotel and Time Share Guests:

• Housekeeping for Hotel Guest– as our policy has changed, we will NOT be offering the regular housekeeping service if your length of stay is less than four (4) nights. If your stay is more than four (4) nights, the housekeeping service will be offered on the fifth day. If you do not wish to have housekeeping, please place the “DND” sign on your door. Please let us know any of your needs for clean towels, linen, or any other request by dialing the front desk extension.
• Pool and Beach Towels for Hotel and Timeshare Guest– Towels are placed in your room for your convenience. Please return them to your room once used. Any unreturned towel will result of a $50.00 surcharge on your folio account upon departure. Towels/Linen Exchanges will be provided strictly 3 times a week. Form must be on your door by 12 noon and service will be offered until 5pm. Dirty linen should be placed at the foot of the door by the kitchen entrance as usual.

We provide digital versions of the informational documents that are usually available in the room.