Emergency Plan for Máre St. Clair Hotel

The Mare St. Clair Condo-Hotel and its Home-Owners Association are committed to providing a safe environment for the homeowners/guests. Many fire safety-features have been incorporated into the design and construction of the building such as fire alarm systems, sprinkler systems, emergency lighting, fire alarm pull stations, fire extinguishers, and smoke detectors.

In an Emergency – Call 911


There are two stairwells located in the building One on each side (North & South). In case of emergency evacuation, residents/guests should exit through the closest stairwell and go all the way to the Lobby ground floor. Since a fire or other catastrophe could occur at-anytime, being cognizant of the building’s layout and evacuation routes will impact the ability to exit the building without panic or injury.


Immediately call the hotel operator/security/Fire Department 911. Give the emergency operator the building, floor, and unit number as well as the street address. Describe the situation.

Without further delay, leave the unit. Be sure to close the door, leaving it unlocked. This will prevent the possible spread of heat and smoke into the corridor.

Remember to alert the homeowners of the other units on the floor. It is vitally important that everyone be given as early a warning as possible.

Use the nearest exit stairway. DO NOT prop open the doors to the exit stairwell; close stairway doors. D0 NOT open windows in the stairwell. Calmly but quickly descend and exit the building.

DO NOT use any of the building’s elevators.


Immediately call the hotel operator/security/ Fire Department – 911. Give the emergency operator the building, floor, and unit number as well as the street address. Describe the situation. Do not assume that someone else has already called. Before trying to leave the unit, place your hand on the door, palm down. If the door feels warm to the touch within five seconds, DO NOT attempt to open it as this indicates the presence of a dangerous fire condition in the corridor.

If the door is not warm to the touch, carefully open it and check for the presence of smoke in the corridor. If the corridor can be used, alert the other occupants on the floor and proceed to the nearest exit stairway. Be sure to close unit doors and stairway doors. DO NOT use the elevators. DO NOT open windows in the stairwells.

If the unit door is warm to the touch or heavy smoke can be detected in the corridor, keep the door closed. Seal cracks around the doors, vents, and any other places where smoke is entering with wet towels.

If smoke enters the unit and the windows are operable, open one slightly. Make yourself visible to the rescue personnel: hang a sheet or light-colored material out of the window.

In units that windows cannot open, you should tie a wet cloth in a triangle over your nose and mouth and remain close to the floor.


If Mare St. Clair Condo-Hotel receives a bomb threat, oral or written, fire and police will be notified, and the entire property will be evacuated. The on-site personnel will activate the alarm systems and direct all guests/homeowners to safe areas away from the building.

If life and/or property are threatened by forces of nature, guests/homeowners should seek shelter on a lower level, interior space, away from glass windows and doors or leave the buildings as quickly as possible depending upon the situation. Staff will contact the appropriate authorities, if needed, and assist the guests/homeowners.

If life and property are subjected to terrorist attacks, guests/homeowners are instructed to leave the buildings as quickly as possible and seek shelter. Management will call 911 as soon as possible. Management is to be notified by security after guests/homeowners are in a safe location. If the Team Management is notified of an impending terrorist attack, the Management Team and the security staff will activate the alarm systems, call 911, and assist in evacuating the buildings.

By following the above instructions and becoming familiar with the buildings’ life safety systems and evacuation procedures, the risks to life and property will be minimized.

In the event a homeowner or guest is involved in a medical emergency, homeowners/guests are instructed to call the operator, security or 911 and provide detailed information concerning the emergency as well as the exact address of the property. Homeowners/guests who have a medical condition that could require immediate medical attention, such as EMT and ambulance service, we ask you to please inform the Management Team office of the health condition and medical attention that may be required. The Management should also be made aware of whom to contact in case of emergency.


Residents needing assistance are defined as follows:

  • Persons unable to walk, difficulty walking, or reliance on mobility aids, such as canes, walkers, or wheelchair.
  • Persons with sight or hearing disabilities.
  • Persons who have difficulty interpreting and receiving sensor information.
  • Persons who lack the stamina to exit via stairwells and move to a safe location.

Any homeowner/guest who requires special assistance in case of evacuation should make their needs known in writing to the Team Management, onsite-managers and security office.

Should an alarm activate at any hour, the building staff will make every effort to assist in the evacuation of the buildings and to have the homeowners/guests move to a safe distance from the building.


  • Never smoke in bed
  • Know the location of the fire exits on each floor. Do not use elevators in the stand event of a fire.
  • Count the number of doors to the nearest exit and check for any possible obstructions.
  • Know the location of fire alarm pull stations on each floor.
  • Know the location of fire extinguishers on each floor
  • Check unit windows to see if they can be opened.
  • Keep unit keys where they can be quickly retrieved.
  • When leaving the unit, keep the door closed and take necessary keys.
  • Turn off all small appliances when leaving the unit.
  • Do not store combustible materials in the unit or parking area.
  • Never leave cooking food unattended.
  • Never leave burning candles unattended (are not allowed as part of fire codes)
  • Extinguish all smoking materials in appropriate containers; never throw lit cigarettes out windows.
  • Keep a fire extinguisher in your unit (owners)
  • Check batteries in your smoke detector.
  • During an electrical storm, do not bathe or use the telephone.
  • During a tornado, seek shelter in an interior space on a lower level away from windows and glass doors.
  • Do not open windows in the stairwells



The Life Safety systems equipment is professionally monitored and maintained by our internal security department and a Fire Safety Company. When activated, the building’s fire alarm, the system will alert the fire panel and the security department will immediately investigate the situation and take the necessary measurements including to call 911/fire department and police.


The primary fire alarm control panel is located hotel’s front desk office. De cot


There isa total of 52 pull stations located in common areas throughout the buildings.


The common areas are equipped with sprinkler systems. When the temperature reaches 135 to 165 degrees at any of these areas, the sprinkler heads are automatically activated. The sprinkler system is equipped with FDC connectors for the
standpipes and sprinkler systems. the security

The sprinkler system works in conjunction with the alarm system. When the sprinkler system flow switch detects water flow, the alarm system is activated, and a trouble signal is sent to the security department office. The security department then calls the Fire Department and the Management Team.


In addition to the fire sprinklers we have smoke detectors located throughout the building in common areas. The smoke detectors are cleaned and tested on an annual basis, as mandated by fire code.


Professional fire alarm/sprinkler companies conduct inspections annually. Test activation of the life safety systems are conducted in order to measure and record the buildings’ evacuation signal levels under actual alarm conditions. Test results are analyzed against the audibility and visibility requirements of the local authorities= having jurisdiction and any other related agencies. Additionally, smoke detectors are cleaned, and all fire extinguishers are inspected, dated and appropriately flow switches, and pressure switches. Any deficiencies discovered during the tagged. Sprinkler system inspection includes dry systems; tamper switches, water inspection, including items needing immediate attention are listed with recommended solutions and are remedied promptly in accordance with national fire safety codes.

The on-site security staff monitor the alarm systems. When the security department receives notification that an alarm has been activated, they are instructed to notify the fire department, and management to start the appropriate protocol.

Additional safety measures include clearly visible emergency exit signs, evacuation routes posted in all stairwells, and signage displayed at elevators stating, “Do not use elevators in the event of fire.” Additionally, fire alarm pull stations are located on each floor. All fire alarm panel and sprinkler room doors are clearly designated as to the contents.

Electrical, mechanical, and telephone rooms are clearly marked, and all these rooms are on a master key system. Building access keys are located at the security office.


The property has an Onsite Management who is knowledgeable in the day to day operations and maintenance of the property. All emergencies will be handled through the security department and the management company.

The Management Team employs a security company (Ranger American) that monitors these systems. They report any alarm signals to the Fire Department, the building staff, and to the Team Management as needed. Additionally, any malfunctions are evaluated by the on-site maintenance engineer and if necessary, outside technicians are employed to correct any problems.


Information is disseminated to the homeowners/guests through written communications that are mailed, or hard delivered to each unit. Homeowners/guests have been instructed to call the hotel operator/hotel security department or 911 in the event of emergencies which threaten life or property. Homeowners/guests are instructed on the fire escape plans for their floors. They are familiar with the location of all the exit stairways on their floors well as the alarm pull stations and fire extinguishers.


The homeowners/guests will be notified in advance of a practice fire drill. Representatives from our Management Team and Staff will assist in the evacuation of the building according to established procedures. They will also coordinate the move to the safe areas away from the building. If homeowners/guests have not been advised of a practice fire drill, and the alarm systems activate, they are to evacuate the buildings immediately.


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testimonials WHAT OUR GUESTS SAY

“I just stayed here towards the end of July and I loved it! We stayed in the renovated rooms right by the pool area which were nice, modern, and up to date. ”

- louannzacarias

“it was one of my greatest experience the view was delightful I could see the airport and I could see the beautiful ocean this place is a real beautiful getaway”

- Carlos Rodriguez

“I’ve been traveling to Puerto Rico for over 20 years. On my lastest trip to Puerto Rico I at the newly renovated ESJ Azul and would never stay anywhere else.”

- maryfrancisquini1
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